Central America Travel Agents & Reviews

Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand!  We loved every minute of it.  David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly.  Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!

The travel agency (Rachel) gets a 5-star rating without qualification. Rachel was easy to communicate with and to work with. She was always very responsive. She listened carefully to what I was looking for in this first-time visit to Costa Rica (mainly a focus on experiencing the biodiversity of the country) and planned an itinerary for me and my daughter that matched exactly what I wanted. Our itinerary included visits to Tortuguero, Monteverde, the Osa Peninsula, and a coffee plantation outside San Jose. The tours and lodging she arranged were all outstanding. The sequence of the various places we visited and the pace of each day were perfect. Our guides were excellent. In-country transportation transfers occurred without a hitch. I highly recommend using this travel comapny when planning your trip to Costa Rica.   

Catarina and David were attentive and so helpful. I felt that they stayed connected and on top of everything without being obtrusive. My family and I did not need to worry about one thing. The properties that they recommended for our accommodations while in Belize were spot on. They curated a meaningful and culturally unique experience for my family that we will never forget. I’m so thankful to our travel agency and the people we had an opportunity to meet in Belize. Definitely this trip far exceeded any of my expectations.

I worked with Pierre on our plan for Costa Rica and he created a very detailed itinerary giving me various options to choose from.  In our actual trip, I didn't need to call Pierre once, all drivers and excursions came on time and everything went smoothly.  I was very happy with the plans and recommend Zicasso and the travel agency for others.

Overall, Costa Rica is a great destination and definitely worth visiting.  The people are amazingly friendly and the country is beautiful.  If you're coming from the U.S., it's a relatively short flight.  Also, if you're not comfortable traveling abroad, it is an easy place to visit as many people speak English and they accept dollars.  There are so many things to do from active adventures to lounging on the beach.  It is also a very ecofriendly and progressive country.The travel agency did a fantastic job planning our trip to Costa Rica.  Sylvia listened to all of our desires and designed an itinerary that matched.  We only requested one minor change to what she proposed.  Throughout the process she was very communicative and answered any questions we had.  Our luggage was delayed for the first day and they tracked the status of our luggage and made sure we had opportunities to purchase anything we needed until it arrived.  They also maintain an Operations Center, manned by the team, that was available 24/7 through WhatsApp to answer any of our questions or help if problems arose.  Occasionally if a pick-up was running behind schedule, we would reach out and they would contact the tour company to make sure everything was alright.  They even tracked down what type of coffee was served at a hotel that we particularly enjoyed.  We can't say enough good things about this agency.  We would definitely recommend and use them again.

We had an amazing vacation in Costa Rica! This is an excellent travel company. They listened to our interests and helped us decide the best itinerary and activities. All of the drivers and guides were friendly and professional. The hotels were incredible—highly recommend the hotels in Arenal, Monteverde and the hotel near Manuel Antonio Park. 

This travel company -- especially Catalina -- was absolutely incredible! Catalina has to be one of the friendliest, most knowledgeable and so, so patient people I have ever worked with. Our trip arrangements were very difficult and complicated. Catalina put together the perfect trip for us, but very last minute we had to cancel due to the Covid situation in Costa Rica. Catalina was able to have the entire trip postponed for this February. About one week before  we were to leave, one of our party came down with Covid. Two of us were able to leave on time, two weren't. Again, Catalina came to the rescue -- making sure all the new arrangements went smoothly. We had the vacation of a lifetime! We were treated like royalty! Our drivers were very safe, fun and knowledgeable, the tour guides were exceptional, the hotels Catalina picked out for us were wonderful! From start to finish, the travel company bent over backwards to make sure our trip was perfect. And it was. Thank you Catalina and crew for your very hard work, dedication, knowledge and patience.

We had a blast! Veronica and everyone at the travel agency answered all our questions and curated a trip tailored for us that we will remember for our lifetimes!