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Cook Islands Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Cook Islands

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Cook Island travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 768 reviews

See Sharon's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Jessica A.
Submitted on 4.24.2023

I couldn’t have been more happy with our trip and the experience with the travel agency and Sarah specifically. She was amazing! She asked what our priorities were and what our budget was and I told her what activities were most important to us and she planned us the most incredible vacation of a lifetime! Our family will remember this trip for the rest of our lives! It was so much fun and everything weren’t so much more smoothly because of Sarah’s help. She made our life so much easier and made our vacation preparations so much easier! We will use her again and hope many others will as well. Our hotels were wonderful, our activities were fantastic, and our rental cars and itinerary were perfect!!Thank you for making this vacation so special for our family! You were absolutely the best to work with!

Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 70 reviews

See Kate's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Mary A.
Submitted on 4.10.2023

  Kate at the travel agency was very helpful in helping us plan our trip to NZ.  She listened carefully to our requests and concerns and responded with new ideas when necessary.  She was especially helpful when we had to change a few days of the trip due to the cyclone that hit the North Island. 

Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 149 reviews

See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Alan N.
Submitted on 4.9.2023

The trip was great! I loved working with Rick to put together our itinerary. When I didn’t listen to him I wish I had. He felt that since I was not a Lord of the Rings fan there was no point in going to Hobbiton. He was right. It was disappointing. He said since we were going to see glow worms in the South Island there was no point in going to see them in the North island. He was right. He talked us into going whale watching despite the fact that I had been disappointed in the past. I went and it was exactly what he said it would be. Before we left he put together a 2 1/2 hour presentation over Webex with us. That was completely unexpected and useful during the trip. When it looked like we weren’t going to make it to Picton he worked with us to be sure the boat would meet us. He even gave us his personal cell number if we ran into problems, because he wasn’t going to be in the office when we might have a problem going to Picton.I would highly recommend Rick to anyone traveling to New Zealand.

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Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 233 reviews

See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Nancy H.
Submitted on 2.26.2023

My husband and I went on a wonderful trip to New Zealand - North and South Island - that was actually planned for 2021 but could not go until this year. I like to work with an agent and Lindsay from our travel agency was extremely responsive offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend 4 days in the Taupo area and 2 days in Rotorua. We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia. The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went Kayaking and hiked on the beautiful Coast Trek. We continued our adventures on a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and a hike and cruise on the famous Milford Sound in Fjordland National Park. We ended our journey with 3 days in Lake Wanaka area where we kayaked, hiked, and went to some of the region's famous wineries. 

Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 28 reviews

See Jo's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Paul S.
Submitted on 3.16.2023

We loved our NZ/Australia travel specialist! Our original trip in March 2020 was delayed bc of Covid. Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip.  Taking the trip and all we saw and did, was even better than what the terrific itinerary showed.  Just a truly awesome trip in every respect!

Featured Reviews

Oceania Travel Review: Australia, New Zealand, Fiji Islands, Seafood Tour, Diving the Great Barrier Reef, Mount Cook, Luxury Tour

RW

Rob W.
Oct 18, 2022
We had a fabulous trip to beautiful places planned in every detail by the travel company.  Our trip lasted a month, included 3 countries (New Zealand, Australia and Fiji) and many stops so was very complex.  Every detail, every hotel, airplane, car rental worked.  We really had nothing to worry about, just show up and give people vouchers or they already were expecting us. Penny from the travel company worked with us for over 2 years to make this happen.  Originally planned for 2020, it was delayed twice by COVID.  Penny stuck with us the entire time and was a joy to work with.

New Zealand & Cook Islands Vacation Review: Milford Sound Overnight Cruise, 17-Day Trip

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Carly H.
Mar 05, 2020
Our trip to New Zealand and the Cook Islands was spectacular! The trip designer was amazing to work with, we had multiple phone calls to make our itinerary exactly what we were looking for, and she was very good at working with our schedule (we both work overnights). The accommodations were great, the transfers between flights/car pick-ups were easy and the hospitality was amazing. We even had a hiccup on one of our planned trips and within a short period of time our designer had been in contact with the company and everything was sorted out and it ended up being the favorite part of our trip! I highly recommend using Zicasso as well as this trip designer with this tour company for your New Zealand trip- you will not be disappointed!

New Zealand Luxury Vacation Review: North & South Islands, Doubtful Sound in Fiordland, Jet Boating at Mount Cook

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Barbara S.
Mar 08, 2020
Our 16-day trip in February 2020 to the North and South Islands of New Zealand was one of a lifetime and exceeded our expectations.  The travel company is awesome and the travel designer's meticulous planning and care for us and our experience was incredible....we recommend this company to anyone wishing for a trip of a lifetime to New Zealand.  The travel designers and the team will take such good care of you and organize a fabulous adventure.

New Zealand, Australia, & Cook Islands Trip Review, Luxury Honeymoon Tour, Catamaran on Lake Rotoiti, Fiordland Park Heli-Tour

JW

Julian W.
Jan 12, 2020

We have used Zicasso three times in the past 3 years and have always been satisfied with the excellent service of Zicasso’s travel consultants. That being said, this travel agency stood out as the best travel consultant we have ever worked with as they went over and above to ensure we had a lovely honeymoon. From the beginning we felt like the travel planner and his team took care and attention in trying to understand our needs. The team developed a lovely itinerary for 18 nights across Australia, New Zealand, and the Cook Islands. They handled all our reservations (including restaurants where requested) and also acted quickly to reschedule two of our tours that had to be rescheduled on short notice just before the start of our trip. We could not be happier with the travel company’s recommendations and we thank them for planning a wonderful honeymoon for us. 

Julian and Whitney W.

New Zealand & Cook Islands Trip Review: North Island, Farm Stay in Levin, Sunrise at Cook Islands, Stars & the Night Sky

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Sheng X.
Dec 23, 2019
Everything the travel agent planned for went smoothly without hiccups. We had a self-drive tour around Cook Islands and New Zealand (North Island). The agent was responsive during the planning phase and took the time to call us to make sure everything was in order. She updated us about any changes which arose (such as hotel unavailability) and made sure we were comfortable with the alternatives they had proposed. Price and costs were also transparent, they did not have any hidden fees or surcharges and indicated clearly what you were paying for and what was / wasn't included.

Travel Review: Luxury Cook Islands & New Zealand Honeymoon Trip, 2-Week Tour

BL

Bill L.
Feb 01, 2020
We worked with our travel specialist at the company to plan out our 2 week honeymoon to New Zealand. From start to finish, our travel specialist was unbelievably helpful and planned the perfect trip. He was responsive, made great suggestions, and really thought of everything. By the time we were on our trip, we were so impressed by how well planned and thoughtful everything was! From the shuttles to the excursions, every single thing went perfectly. He was extremely knowledgeable about how to fit everything in given we only had two weeks in NZ and calibrated the time spent at each location well. We had the best time on our trip, there really isn’t a single thing we would have changed. Thank you to our travel specialist for making our honeymoon everything we ever wanted it to be! 

Cook Islands & New Zealand Travel Review: Auckland Tour, Rotorua , Wine Tastings, Volcano

DP

Debra P.
Dec 09, 2019
New Zealand a beautiful and friendly country!  Would love to go back and try the South Island.  Our travel designer was very easy to work with and really listened to all our likes and dislikes.Would definitely use again.

Fiji, Australia, New Zealand & Cook Islands Trip Review: WhitSunday Excursion, City Walking Tours, Blue Mountains

TR

Theresa R.
Nov 20, 2019
Our travel planner did an amazing job planning our vacation.  Everything was spot on with being timely, transportation, excursions and met our expectations.We cannot thank our planner enough for all he did from the beginning stage, webex conference and throughout our trip, up to the end.  We highly recommend this travel planner and your company and have already dine so throughout our trip.

Review: Australia, Cook Islands, New Zealand, Bird Sanctuary, Aboriginal & Maori Culture, The Great Ocean Road, Uluru

RS

Rosalie S.
Nov 21, 2018

Our trip was spectacular!  The travel representative nailed our itinerary.  She really listened to our needs and wants.  We saw everything that we wanted to see at a pace that was good for us.  The accommodations were lovely.  We were able to immerse ourselves into the culture of the countries we visited.  

Travel Review: Honeymoon in New Zealand & The Cook Islands, Auckland, Queenstown, Waiheke Island, Hobbiton, Scuba & Snorkeling

CE

Camilla E.
Jun 13, 2018

Very responsive, friendly and helpful when it came to a big change in our departing flight plan. 

Did not feel that our opinions regarding the ideas for the trip and our preferences were initially taken into account or considered, we had to request a lot of the fine tuning of the trip and do a lot of the legwork regarding research of the country. 

Would have been nice if there were more options for the trip given from the beginning without us having to request and adjust each of the details, especially when it came to issues regarding the weather and time of year being on the cusp of fall/winter. For example, we had been scheduled for the Dart River JetBoat, which ultimately, would have been a waste of an experience and quite miserable considering the local weather in Queenstown typical for early June, we noted this and requested it to be cancelled from or itinerary, but would've expected this to be researched by the travel company as well.

Disappointed by a couple of the accommodations, in Auckland and Taupo, while decent, but dated facilities, they were a 10-15 minute drive or taxi from the central or restaurant districts of town, would have preferred a more central location, with consideration to neighboring activities, again this was not discussed or asked of us during the booking or planning process.  

We also had no communication and the local company did not touch base with us on a single occasion during our trip - this is in great contrast to our previously experience with a Zicasso company in another country, from the time we left, we felt that we were out of their hands and left to figure out the details of our trip based solely on separately emailed documents, no welcome packet with hard copies, etc, which were later requested at nearly every ticket operator, tour company for confirmation requiring local cell service, internet etc  - again, this was not a consideration. Lacking on the details. 

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