Travel Agents & Reviews for Senior Travelers

I worked with Pierre on our plan for Costa Rica and he created a very detailed itinerary giving me various options to choose from.  In our actual trip, I didn't need to call Pierre once, all drivers and excursions came on time and everything went smoothly.  I was very happy with the plans and recommend Zicasso and the travel agency for others.

Aziz at the travel agency was a pleasure to work with.  He developed an amazing itinerary for our family's first trip to Egypt.  He worked with us on the activities, cruise, and times at each location.  He was always pleasant and very helpful answering all of our (many) questions.  The company staff during our trip were all polite and professional.  The vehicles were clean and the staff at every location was always helpful. In Aswan, they accommodated a late change in sites where we added a site and skipped another with no issue.

We were specifically looking for a family travel planner for Greece. From the get go the interactions with this travel company and Eleni were very professional. She understood what we wanted from the trip and helped us plan a dream vacation. We had a perfect vacation in Greece. It included a very kid friendly mythological guided tour in Athens. The kids participated in mythological comic making workshop. We then spent our days in the island of Naxos and the stay as well as the excursions were very well planned. They helped us throughout the trip and were very responsive. They went above and beyond by checking us in to our flights.They even arranged for a surprise birthday cake for my sons birthday, delivered at our restaurant at dinner.Overall the best experience we’ve ever had with a travel company. 

The travel agency was terrific in listening to what we wanted to see, hear, and do on our trip to Ireland, and then organizing a tour to fit those requirements for our enjoyment.  Claire and her staff were responsive, competent, friendly, and knowledgeable about all aspects of our trip. Our driver/guide was a perfect fit with our group of four as we toured. About halfway through our trip, our youngest daughter (who was on a separate 50th birthday trip to France) with her two sisters suffered a stroke in Paris.  Claire and our guide were caring, sensitive and incredibly helpful in assisting us negotiate through this unexpected and confounding event.  Our daughter’s husband was with us in Ireland and they arranged to quickly get us to Dublin so our son-in-law could fly to Paris that night; they also expeditiously changed/cancelled our prepared itinerary and hotels, and then reset an itinerary that allowed for us to spend more time in Dublin and the surrounding area for the remainder of our trip.

Natalie at our travel agency orchestrated an amazing family holiday for us which included a stay at a lodge near Kruger National Park and a hotel in Cape Town. It was designed to balance our adult daughters' needs for sunbathing and my desire to be on African Safari the entire trip. And I would say Natalie nailed it. Moroever, this trip started during the time of Covid, so I believe it was postponed not once but twice. Natalie diligently canceled and rescheduled flights. She advised us on when to buy tickets and worked to balance getting us the tickets we needed with the best price. She was attentive, listened, and delivered. I'd use her again if we return to South Africa. 

UNBELIEVABLE SERVICE! Our travel agent was open and available to help me plan my honeymoon from day one, and always listened and provided expert advice. She gave me all the time I could have asked for and more, and provided multiple iterations of our itinerary as we talked through different options and opportunities. She coordinatated many special little surprises during our trip that truly made us feel special, and all of her suggestions and recommendations proved to be exemplary. She reached out to us several times during our trip to ensure everything was going as planned, and worked with our hotels and resorts to ensure we had al the documentation we needed for the next leg of our trip. She was a delight to work with, and not only would I use her company again in the future, I will be suggesting them to anyone and everyone I know looking to travel in the region.

Excellent in the pre-planning stages.  Listened and responded to the group's wants and desires. Execution flawless.  Great accommodations, fantastic driver and quick to react when we made changes on the fly.  Very good local guides provided in each destination that required it.  Always got us restaurant reservations and our driver was available to us at any time.  Can't say enough about this company.  5 stars well deserved. 

I cannot provide enough positive feedback about our experience with the travel company. From the minute Michael contacted us as our Zicasso match, to the final night of our time in Scotland, each step of our journey was magical. Michael completely "understood the brief" -- we wanted luxury, adventure, exposure to history, the outdoors, culture, and something for everyone. Each step of the vacation was meticulously planned, and Michael was completely available to us for last minute questions and confirmations. All five in our party (2 adults and 3 young adult daughters) consider our trip to Scotland as our best vacation ever.