Lucas' Travel Agency
Based on 16 reviews
Destinations:
Verified Review
Lucas and his team at this travel company planned an excellent trip for us. They handled the details that ensured that everything went smoothly and that we saw all the sights we wanted. As local agents, they knew which tour company at each location provided the best experience. They customized our itinerary to ensure that we caught our flights. They rebooked a tour for us that was cancelled because of weather, without us having to do anything. They even suggested restaurants.There are many, many decisions you need to make if you plan your own trip. Or, you can make the one decision to work with Lucas and this travel agency and everything else is taken care of.
Sebastian's Travel Agency
Based on 34 reviews
Destinations:
Verified Review
Sebastian and Nicholas were absolutely great. They met with us many times before the trip began to make sure we were able to do and see everything we wanted. Then they arranged for spectacular hotels , private friendly, knowledgeable guides and made informed suggestions. They arranged all air and ground travel accommodating our physical limitations. Once in county they contacted us several times a day to see if they could assist in making our trip the best it could be. The guides they selected were very knowledgeable and answered all our questions including historical, geological and landscape issues. All of the guides knew how to get us to the spots everyone wants to visit , like the falls , the glaciers , the art and tango venues but at times and locations out of the main stream tourists. For example. The guide they selected to show us the falls was a former park ranger. He knew the times all the “group tours” would go on the standard trails so we went on them in reverse seeing the exact sites but without the crowds. The hunting lodge they chose in Córdoba was 5star ! Great food , very comfortable rooms , great wine and unbelievable hunting. My wife doesn’t hunt so they arranged a private gaucho tour for her along with a visit to a local art display and 5 star restaurant. The lady selected to guide us around Buenos Aires showed us the whole city and the delta area explaining the historical , political , and cultural issues. I could go on and on. Suffice it to say we had an enjoyable vacation
Rafa's Travel Agency
Based on 35 reviews
Destinations:
Verified Review
The representatives were very helpful and responsive. We really had no idea how to set up the trip to southern Argentina and their help was very valuable. There were a few very small issues we encountered a long the way but the people were very helpful in resolving them which was great.
Paulo's Travel Agency
Based on 56 reviews
Destinations:
Verified Review
We could not have had a better honeymoon. From the day we arrived in Buenos Aires, to the trips to Mendoza and Bariloche, everything went so smoothly. Hugh planned out an incredible itinerary for us that was exactly what we were looking for. We had days where we had activities and were able to learn more about the culture and cuisine in Argentina, but we also had days where we could rest and relax. It was truly one of the most memorable trips we will ever take.Hugh and his team were also incredibly responsive whenever we had a question about any activity we were doing. I can't recommend him enough!
Mauro's Travel Agency
Based on 158 reviews
Destinations:
Verified Review
I cannot say enough positive remarks about our trip, using this travel agency...designed specifically by Ezequiel, who clearly listen to what we wanted and truly made it happen. From the moment we arrived in Buenos Aires airport, our driver arrived promptly, letting us know we were in great hands. We were met by a member of the team, at our hotel, where she not only went over our itinerary, but helped us locate a great place to eat and answer any specific questions. She remained extremely attentive during our entire time in Argentina to ensure we were satisfied, and all was going well. She checked on us when we arrived in each location, and promptly answered any questions we had despite the time of day. When we arrived in Mendoza, our guide was there to greet us and again share our itinerary, answered questions, and provided some great suggestions for our leisure day. The hotels Ezequiel chose, were exactly what we wanted, as well as each of the wineries, food experiences and cooking classes we took. From Mendoza we went to Bariloche, where our guide met us and continued the great customer service, immediately making us feel comfortable in our new setting. Her knowledge of the area was unremarkable. We learned so much.We ended back in Buenos Aires for another couple of days, again experiencing food and wine that was outstanding and so much fun. Each guide we met and our Milonga instructor made this a trip of a lifetime. Our drivers were also very good.I will use Zicasso again, and have already shared what a great company it is to our friends and family. If you go to Argentina, request Ezequiel to design your trip and make sure Pia is in charge of you when you arrive.
Kieran's Travel Agency
Based on 96 reviews
Destinations:
Verified Review
Our trip was outstanding. Let me say, we tried doing this trip last year 2022 along with a cruise. We both got Covid and had to quarantine in Montevideo, Uruguay. Undaunted we came back this year for a land trip only!! Our agent Kieran did an outstanding job. He helped us last year navigate through our experience and this year our 19 day itinerary was wonderful. We started out at Iguazu Falls, went to Salta, Argentina, then Ushuaia, and portions of Patagonia including Tierra del Fuego. From there we went to Chile and Puerto Natales. Torres del Paine is amazing along with the fjords. San Pedro de Atacama was other worldly. I can't say enough good things about this trip!! You won't be disappointed. Kieran checked in with us during the trip to make sure things were going well. What an unforgettable experience. We met wonderful people along the way, the food was wonderful and we had great wine!!We had great accommodations the whole trip. Really a great experience.
Alejandro's Travel Agency
Based on 147 reviews
Destinations:
Verified Review
Alejandro from our travel company helped us arrange a trip for my 78-year-old father and my 2 sons to Argentina, Antarctica and the Falkland Islands. It perfectly met their desires, calendars and budget. Lots of pre-travel forms and doctors' approvals were needed by the excursion cruise line. Alejandro helped guide us through making the cruise arrangements and getting the paperwork correctly submitted on time. He was extremely responsive to all our needs and did an outstanding job at everything we would expect of a high-quality travel agent.But that was just the beginning. Many great travel agents can help plan a wonderful trip, but the very special ones are able to help when things go wrong or opportunities present themselves, and quickly make adjustments. Things started going wrong after the first leg of the trip. The connection in Dallas was delayed overnight so my Dad and sons were not able to check in with the cruise line’s travel agent in Buenos Aires the day before the cruise ship left from the southern tip of South America. Instead of having a day to tour Buenos Aires and follow the lead of the cruise line's travel agent to get to their charter flight, their flight from Dallas didn't arrive in Buenos Aires until after 1 a.m. the next day; exactly when Argentina’s World Cup Championship team arrived to a million fans swarming the airport and all roads to it.Alejandro anticipated the problem and arranged to have our guide meet our flight to ensure that my family got through airport construction and to the terminal where their charter was to depart from. My family didn’t know which of 2 airlines their charter was with or when it was leaving. Alejandro had tracked down and coordinated with the person in charge of getting cruise passengers from the city and onto the charter flights, so our guide could get my family checked in ahead of the others. The travel agent responsible for the other passengers for the cruise was stuck in traffic with them and was hours late getting to the airport. By the time they arrived, we had been checked in and were ready to go. My father is a very experienced traveler, but readily admitted he could not have found out where they needed to be and gotten there or found the cruise line’s travel agent without the assistance Alejandro arranged. Alejandro's anticipation of the problem enabled my family to avoid massive stress and possibly to miss the connection to their once in a lifetime expedition.Then, the night before the return flight from Tierra Del Fuego to Buenos Aires, my family found out that their charter flight would leave much earlier than expected. My Dad and sons would have an 8-hour layover at the Buenos Aires Airport. Alejandro was able to arrange for our guide to take them on a tour of the city during their layover and get them back to the airport on time. Thus, through Alejandro’s great effort, my family got to see Buenos Aires which they missed doing earlier in their trip because of their flight delay in Dallas. The bottom line is that my Dad and sons avoided stressful disasters and had the trip of a lifetime together thanks to Alejandro’s skill and determination to make it happen.
Santiago's Travel Agency
Based on 4 reviews
Destinations:
Verified Review
Santiago and his team are consummate professionals: I can recommend them unreservedly. Santiago put together a great 16-day itinerary that allowed us to visit some amazing destinations in both Chile and Argentina. Planning of the trip was excellent and Santiago proved very accessible and prompt in his responses. Indeed, during the trip itself we were able to connect very easily with Santiago for any further queries. It was also lovely to catch up with Santiago in his office when we visited BA. Whilst we appreciated the very competitive pricing offered, we really valued Santiago’s great enthusiasm as well as his genuine focus on customer care and satisfaction. The final itinerary proved excellent. This evolved over a period of time in response to our requests. It allowed us to see a lot of the 2 countries in a short space of time. Although we visited in August during low season, and the weather was cold, it was stunning. Indeed, we felt very lucky to visit at this time as tourist numbers were low. I also have to thank Santiago for his great suggestions for activities to celebrate my partner’s birthday: this proved a memorable day!The trip itself was fantastic and proved memorable. All transfers, internal flights, days trips and excursions proceeded very smoothly and we had no worries about any of the logistics including crossing over from Chile to Argentina. The guides provided were friendly and informative and we had some great excursions including in Santiago, Valparaiso, Frutillar, the Torres del Paine National Park, El Calafate, the Glacier Perito Moreno, Buenos Aires and Iguazu Falls. We greatly enjoyed seeing the stunning scenery and wildlife, meeting very friendly people and enjoying some wonderful cuisine and refreshments!Finally, we would love to return and will certainly look to Santiago to put together a new itinerary for our next visit. Many thanks to him and his team for providing a hassle-free experience and some great memories! Thank you.
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