Uganda Travel Agents & Reviews

We just returned from an amazing trip to Africa and it was due to the excellent job that Kirsty did in putting it together.  We had checked out a few different options during the planning stage and found that Kirsty "got us" very quickly.  She thoroughly knows the continent and frequently suggested options that were above the more "typical" itinerary.  She knows the hotels and areas thoroughly and could compare her suggestion to the ones other travel groups used.  Kirsty listens really well and nicely offered her perspective on things that were not ideal or wouldn't work that we found through google searches.  Our end result was a perfect itinerary.   She packed in everything we wanted within our time frame and our budget.  And we didn't feel that we sacrificed anything.  At each place that we went, the accommodations were over the top luxury and we were treated really well.  We also asked Kirsty to ensure that we were not on our as we worked our way through the various countries.  We really want our hand held and she set this up perfectly.  Every guide, greeter, and transporter was there waiting for us.  They knew our agenda and had all our tickets in hand.  Every guide was fantastic and willing to be flexible to our needs and requests.  Throughout the planning process Kirsty was very responsive and patient with all our questions.  She also was accessible while we away when we had a question.  This is a big trip and Kirsty made it an excellent experience for us.

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).