Germany Travel Agents & Reviews

 The trip was fantastic. All the employees of the travel agency were helpful, fun and had good ideas. Their restaurant recommendations were particularly good. Ellen, the US contact is a delight and was helpful steering us to Condor airlines for a less expensive business class seat. All the guides were fabulous in each location. One was better than the next.The price of the trip seemed a bit steep but perhaps that is a post-Covid effect. The hotel selection was also fantastic.My only complaint is that we wanted to go to a small town off the beaten track and the agency couldn't really help us get from Frankfurt to the town by car. They said they didn't have guaranteed guides to help but we didn't need guides. They did help us book a train, but they did not seem that flexible on being able to help us get from Frankfurt to Rotenberg an der Fulda by any other means. It was surprising given the expense of the trip overall. It was the first time I had a travel/ tour agency say that they could not provide transportation at all.

I cannot emphasize this one point strongly enough:  Jacob with the travel agency is a true professional in this travel arena and his attention to detail is beyond all expectations.  Jacob organized this trip for Clyde, who served proudly in the military and is honored as a Vietnam Veteran.  Clyde has a passion for history, especially the two World Wars.  Clyde's life-long dream was to visit Germany and see some of the places he has only read about.  Jacob arranged everything from boarding the plane in Miami... flying to Berlin... meeting him in Berlin and then touring Clyde north to south around the country for nearly two weeks.  Hotels, meals, transportation, tour guides, and every detail was meticulously planned for flawless execution while Clyde was in Germany.  Clyde remarked that he could not have dreamed of a better trip, a better host, or a better overall experience than what Jacob put together for him.  Thank you to the travel agency for your attention to detail and for your personal care and concern in making Clyde's trip simply the best! 

Cindie from the travel agency planned a marvellous trip to London England and Paris France for my daughter and I.  She found the perfect hotels for us and booked the most amazing tours with expert guides.  Our walking tour in London with our guide was a highlight for us.  We felt like we had spent the day with a very knowledgeable friend.  In Paris, the highlight was most certainly our evening tour in the iconic 2CV car.  We truly felt like celebrities driving through the streets of Paris.  Our guide had chosen the perfect French music to play during our tour and planned our arrival at the Tour Eiffel perfectly so that we would arrive in front of it on the hour as the sparkling lights were turned on.  

Overall we had a great trip and accomplished our goal of seeing the Northern Lights, thanks to a cooperative clear night sky on one day. Bernhard was very helpful at the onset of recommending we spend a shorter amount of time on our trip in winter and return during the summer to see Scandinavia in its full colors.Communications could have been better by confirming that the client has received critical information. We also were presented with change options within two weeks of our departure, which was concerning. Also, it seemed that many of the experiences recommended to us in Norway were unfamiliar to the travel company. Additionally, when we were in country there were questions as to what experience had actually been booked, versus what was presented to us--again, just more clarity and descriptions of the activities would be helpful.Just to reiterate, we had a very memorable trip, enjoyed all of the activities and glad for Bernhard's recommendation to shorten our winter stay!  

Our family planned a German ski vacation about a year ago and looked to Zicasso as our guide.  The suggestions made by our travel planner (this travel team) and his German team made the trip one we will always remember!  We did experience some issues with the planned guides, but we resolved them without deterring from the enjoyment of the day and our planner made it right at the end of the trip.The Garmisch area we visited and the quaint villages we traveled through on our way to Innsbruck were truly awesome to experience.  It was just what we hoped for, and we received such personalized service that we will use Zicasso again.  We highly recommend this travel planner for anyone's German adventures!the S. Family