Australia Travel Agents & Reviews

Penny from the travel agency was an incredible travel planner.  Our travel planning was a bit out of the ordinary, primarily because our original travel plans had to be postponed due to visa delays...after we had already fully booked the trip.  Penny planned an amazing initial itinerary, based on careful consideration of our strongest interests and preferences.  When that original itinerary had to be rescheduled, Penny did not miss a beat...she was able to largely preserve our initial (and ideal) itinerary, but also went to great lengths to ensure our rescheduling costs were kept to a minimum.  When we were finally able to take our long-awaited trip to Australia, we were not disappointed.  The trip, and itinerary, exceeded our expectations.  We can't thank Penny, and the travel agency, enough for sticking with us throughout a challenging travel planning event, and for delivering an amazing trip that we will never forget.

Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand!  We loved every minute of it.  David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly.  Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!

  Kate at the travel agency was very helpful in helping us plan our trip to NZ.  She listened carefully to our requests and concerns and responded with new ideas when necessary.  She was especially helpful when we had to change a few days of the trip due to the cyclone that hit the North Island. 

I couldn’t have been more happy with our trip and the experience with the travel agency and Sarah specifically. She was amazing! She asked what our priorities were and what our budget was and I told her what activities were most important to us and she planned us the most incredible vacation of a lifetime! Our family will remember this trip for the rest of our lives! It was so much fun and everything weren’t so much more smoothly because of Sarah’s help. She made our life so much easier and made our vacation preparations so much easier! We will use her again and hope many others will as well. Our hotels were wonderful, our activities were fantastic, and our rental cars and itinerary were perfect!!Thank you for making this vacation so special for our family! You were absolutely the best to work with!

My husband and I went on a wonderful trip to New Zealand - North and South Island - that was actually planned for 2021 but could not go until this year. I like to work with an agent and Lindsay from our travel agency was extremely responsive offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend 4 days in the Taupo area and 2 days in Rotorua. We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia. The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went Kayaking and hiked on the beautiful Coast Trek. We continued our adventures on a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and a hike and cruise on the famous Milford Sound in Fjordland National Park. We ended our journey with 3 days in Lake Wanaka area where we kayaked, hiked, and went to some of the region's famous wineries. 

The trip was great! I loved working with Rick to put together our itinerary. When I didn’t listen to him I wish I had. He felt that since I was not a Lord of the Rings fan there was no point in going to Hobbiton. He was right. It was disappointing. He said since we were going to see glow worms in the South Island there was no point in going to see them in the North island. He was right. He talked us into going whale watching despite the fact that I had been disappointed in the past. I went and it was exactly what he said it would be. Before we left he put together a 2 1/2 hour presentation over Webex with us. That was completely unexpected and useful during the trip. When it looked like we weren’t going to make it to Picton he worked with us to be sure the boat would meet us. He even gave us his personal cell number if we ran into problems, because he wasn’t going to be in the office when we might have a problem going to Picton.I would highly recommend Rick to anyone traveling to New Zealand.

My 80+ year old grandparents, mother, brother and I had a trip of a lifetime this past March, when we traveled to Sydney, Port Douglas (Great Barrier Reef), Melbourne, Queenstown and Wanaka.My grandfather has wanted to visit AU + NZ the last 20+ years, so we finally decided to take him as mobility concerns were catching up to his and my grandmum's age. My mother, brother, and I also had additional various activities that we wanted to cover, during our first visit Down Under too. Beyond the Blue Review:I was impressed to find how perfectly the team anticipated and tailored the trip to my grandparent's mobility needs, while also ensuring that my mother, brother and I were not longing to see more. The five of us all had a full and easy experience, and I cannot identify an aspect of the touring where we could've had a better outcome! This alone made the trip a five star experience. However, I write this recommendation for the team at the travel agency for their thorough ability in handling the pre-trip items the months before departure. From managing entry and vaccination requirements for family members all over the world, and more significantly managing two last minute cancellations for personal emergencies by my uncle and aunt, it is obvious the team pulled out all the stops to ensure the best trip and a full trip could be had. I would recommend to friends and family to consult with this agency for their trips to AU & NZ!

We loved our NZ/Australia travel specialist! Our original trip in March 2020 was delayed bc of Covid. Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip.  Taking the trip and all we saw and did, was even better than what the terrific itinerary showed.  Just a truly awesome trip in every respect!